Average ticket size of policies increased 13% in Q3FY26, backed by GST exemption, says Niva Bupa Executive Director

Average ticket size of policies increased 13% in Q3FY26, backed by GST exemption, says Niva Bupa Executive Director


Niva Bupa Health Insurance’s average ticket size of policies increased by around 13 per cent year-on-year in the third quarter this fiscal, backed by GST exemption on individual health insurance premiums, says its Executive Director and Chief Financial Officer Vishwanath M. In an interaction with businessline, Vishwanath says the insurer has passed on the impact of GST input credit loss to its distributors uniformly across the board. Excerpts: 

Niva Bupa Health Insurance’s gross written premium grew 55 per cent year-n-year to ₹2231 crore in the third quarter this fiscal. What drove this growth?

The reported 55 per cent growth needs to be read with context. From October 1, 2024, there was a change in accounting for multi-year policies. Earlier, for example for a two-year policy, the full premium used to get recognised upfront. Post the change, only half is recognised in the year of sale and the rest is deferred for next year. Because of this, the reported Q3 numbers include premium spill-over from last year, while earlier periods had spill-over going out. To give clarity, we have disclosed like-to-like numbers as well. On a like-to-like basis, total business grew 31 per cent, and retail business grew 43 per cent in Q3.

Retail growth accelerated sharply to 43 per cent in the third quarter from 28 per cent in the first half (H1) of this fiscal. Was it because of the GST exemption on individual health insurance premiums?

Yes, the biggest driver has been the GST reduction on retail health insurance. Demand picked up sharply across all channels. We saw growth both in the number of lives covered and average ticket size. The GST benefit clearly translated into stronger affordability, higher conversions, and more renewals. This acceleration is visible across agency, bancassurance, brokers, and digital channels. Consumers are using the savings to upgrade coverage rather than just buying cheaper policies. For example, customers who earlier bought ₹10 lakh cover are now opting for ₹15 lakh or more. Also, we are witnessing higher adoption of comprehensive coverage and richer benefits. Overall, average ticket size increased by around 13 per cent year-on-year in the third quarter. Normally, 7–8 per cent comes from inflation, so the incremental uplift is directly attributable to GST relief. This trend has continued into January, suggesting it is sustainable.

How much of this retail growth came from new customers versus existing customers upgrading?

Broadly, 40 per cent of retail business is new business, while 60 percent comes from renewals and upgrades. If I highlight one clear data point — on our own direct digital channel, new business grew 65–70 per cent y-o-y in Q3, reflecting higher traffic and better conversion driven by the GST relief.

Despite strong growth, the company reported an operating loss of ₹135.53 crore in Q3FY26 versus an operating profit in the same period of FY25. Why?

This again is an accounting timing issue. Because of the multi-year policy accounting change, gross written premium reflects growth immediately, but net earned premium lags. Claims, however, continue as usual. This optically depresses operating profit under Indian GAAP in the short term. To give a clearer picture, we have also published audited IFRS (Ind AS) numbers, which smoothen these timing differences. IFRS numbers showed that for the third quarter this fiscal the company registered a net profit of ₹77 crore compared to ₹60 crore for the corresponding period last fiscal. This includes a one-time ₹20 crore impact due to the new labour codes (gratuity and leave encashment). Even after this, profitability improved for the quarter. 

The company’s Expenses of Management (EoM) ratio improved significantly. What were the factors that contributed to it?

There were two factors. Firstly, economies of scale — expenses are growing around 12–13 per cent, while business is growing around 30 per cent. The second factor is a realignment of distribution commission, including GST input credit adjustments. Our EoM ratio stands at 36.3 per cent for 9MFY26, versus a regulatory allowance of 35.9 per cent (including permitted add-ons). We are confident of being fully compliant for FY26.

Have your interactions with distributors to realign commission structure concluded, as insurance companies are now not able to claim input tax credit on commissions and brokerages?

Yes, we passed on the GST impact transparently. Commission percentages remain unchanged, but GST is now embedded. Despite this, distributor income has not declined because of higher volumes. For example 43 per cent retail growth in the third quarter is a testament to this. Absolute earnings for distributors continue to rise due to business growth.



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Aim to achieve near 4% credit cost next quarter, says Satin Creditcare CMD

Aim to achieve near 4% credit cost next quarter, says Satin Creditcare CMD


Satin Creditcare Chairman and MD HP Singh

Micro-finance institution (MFI) Satin Creditcare is targeting to improve its credit cost to near 4 per cent from 4.23 per cent in Q3, chairman and MD HP Singh said in an interaction. He shares business guidance and whether the funding scenario for MFIs has improved. Edited excerpts:

Your disbursements rose 20 per cent sequentially. Is double-digit growth back for Satin?

Let us look at the yearly growth, that is more prudent. Each year, the first two quarters are typically tepid because of heat waves, monsoon etc. It is safe to assume that we will be range-bound in terms of growth of 10-15 per cent year-on-year (y-o-y). We do not want to go overboard and will grow cautiously, with focus on portfolio quality.

Your loan rejection rate is considerably high at 65 per cent. Would it remain in same range?

It has to be looked at in a complete context. Rejection rate of 65 per cent is probably good enough because we want to acquire customers who pass our test of underwriting standards. We have used a lot of levers, in terms of social score card, pin-codes etc. When we put all that together, we feel we are doing the best out of it. And we feel that there is no dearth of clients to be found because geographies are still wide open. We don’t do half of the districts in Uttar Pradesh, our biggest market. We don’t want to venture into areas which will affect portfolio quality. 10-15 per cent growth is decent for us as we have other subsidiaries to grow as well.

What will be the trajectory of margins from hereon?

Margins will remain stable because we have done quite a lot of work on cost of funds side. We have been able to bring it down by about 50 basis points (bps). If there is another repo rate cut, we will think of possibility to pass it on to borrowers because we have a healthy margin now.

Your portfolio at risk loans have reduced across buckets. Will this trend continue?

Our guidance on credit cost for FY26 was that we will post less than 4.6 per cent, as reported last year. In the 9MFY26, it is at 4.52 per cent but in Q3 it was 4.23 per cent. I think we will keep the momentum going in Q4 as well. My sense is that we will probably be closer to 4 per cent when we end the whole year. If you look at it, focus is on how do we shape up FY27. We are doing a lot, enhancing underwriting capability, so that even this 4 per cent credit cost gets dropped by another 1 per cent or so.

Has the funding scenario for MFI sector improved?

On the ground, yes there is a funding challenge for small and mid-sized MFIs. They are facing many challenges. Since the sector was going through headwinds, even some of the other players were feeling some kind of rigidity in getting funds from banks and other institutions. But I think it is opening up now. My sense is that once we get the credit guarantee scheme out in open, then probably lenders will open up purse.

What is the update on your branch expansion plans and AIF launch?

We have opened 203 branches in the last quarter. We will open the balance in this quarter. So initial target of launching 400 branches in the current fiscal is on track. In 9MFY26, we have opened 363 branches. With regard to AIF, our application is with SEBI and once we get clearance, we will move forward with the launch. The application was made in December.

Published on January 30, 2026



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With gold and silver plunging, ETFs crash as investors book profits

With gold and silver plunging, ETFs crash as investors book profits


All the metals nosedived, silver over 18 per cent, and as a fallout, exchange-traded funds (ETFs) of gold and silver plunged 9-12 per cent and 18-23 per cent, respectively
| Photo Credit:
wydynd

The precious metals complex plunged on Friday with investors booking profits, as they saw no more confrontation between US President Donald Trump and the US Fed.

Over the past few weeks, investors switched to gold from currencies and bonds in view of the threat to the US Fed. With Trump nominating Kevin Warsh as the next Fed Chief, the global precious metals began to cool.

All the metals nosedived, silver over 18 per cent, and as a fallout, exchange-traded funds (ETFs) of these gold and silver plunged 9-12 per cent and 18-23 per cent, respectively, on Friday as investors rushed to book profit after months of relentless rally.

Silver worst hit

At 19:30 hours IST, gold fell to $5,008 an ounce and gold April futures on COMEX slid to $5,027.81, a fall of over 10 per cent at one point in time. In the Mumbai spot market, gold ended at ₹1,65,795 per 10 gm, down from ₹1,75,340. On MCX, gold April futures were quoted at ₹1,68,938, an over 8 per cent drop from Thursday.

Silver, which had a ‘golden’ run over the past couple of months, got hit badly with prices slipping below $100 an ounce to $98.93 an ounce. March futures on COMEX ruled at $98.58. In the Mumbai market, the white precious metal plunged to ₹3,39,350 a kg from ₹3,85,933 yesterday. On MCX, silver March contracts slipped to ₹3,37,945.

The trend reflected in gold ETFs of Nippon India AMC, HDFC AMC and DSP Mutual Fund declining 10-13 per cent. Leading silver ETFs of Nippon India AMC, Aditya Birla Sun Life AMC and ICICI Pru AMC fell by 18-20 per cent.

Gold ETFs investment

In 2025, Indians invested $4.37 billion in gold ETFs, with the holdings in these funds rising by 65 per cent, World Gold Council data showed. The overall assets under ETF management is $14 billion. Earlier this week, gold ran up to a record high of $5,600 and silver to $118 an ounce.

Dr Renisha Chainani, Head of Research, Augmont, said gold and silver prices fell sharply amid a stronger dollar, margin pressure and profit-booking at higher levels.

Prithviraj Kothari, Managing Director at RiddiSiddhi Bullions Ltd., President of India Bullion and Jewellers Association Ltd. and Chairman, said despite the pullback, gold remains up around 25 per cent and silver up by 45 per cent year-to-date and is still on track for its strongest monthly performance since 1999 after multiple record highs.

The volatility was elevated following the US Fed’s decision to hold rates, with inflation still above target. Strong speculative positioning, firm US yields and a resilient dollar are near-term headwinds, though structural support for gold and silver remains intact, he said.

Satish Dondapati, Fund Manager, Kotak Mutual Fund, said the strengthening of the dollar was one of the main reasons for the selloff in gold and silver.

PGMs too crash

Investors also felt that the recent rally was stretched and unsustainable, leading to profit-booking at higher levels. In addition, weakness in the equity market triggered selling across other asset classes, including gold and silver, he said.

Nikunj Saraf, CEO, Choice Wealth, said a hawkish Fed chair pick under President Trump sparked global fears of tighter policy, strengthening the US Dollar and crushing overbought metals.

The dip tests investors conviction to avoid panic selling and eye rebounds from central bank demand, he said.

Among platinum group of metals (PGMs), platinum fell over 12 per cent to $2,288. 20 and palladium by nearly 10 per cent to $1,827.50 an ounce.

WIth inputs from Subramani Ra Mancombu

Published on January 30, 2026



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Blue Dart Q3 net profit at ₹70 crore on stable domestic demand

Blue Dart Q3 net profit at ₹70 crore on stable domestic demand


Balfour Manuel, MD, Blue Dart

Blue Dart Express Ltd. posted a profit after tax of ₹70 crore for the quarter ended December 31, 2025, with revenue from operations reaching ₹1,616 crore. The South Asian logistics major announced its third-quarter results on Friday.

The company attributed its performance to stable domestic demand and disciplined cost management during the quarter. Managing Director Balfour Manuel highlighted meaningful contributions from the Tier-2 and Tier-3 markets, along with steady SME shipment activity, supported by strong network execution.

During the quarter, Blue Dart operationalised its flagship Green Integrated Ground Hub at Pataudi, Haryana, designed to enhance line-haul connectivity and service reliability across North India. The company also launched its Digital Account Opening platform, enabling faster, paperless customer on-boarding for SMEs seeking access to its express logistics services.

Manuel noted that the outlook for the logistics sector remains positive, supported by supply-chain formalisation, sustained consumption momentum, and infrastructure development. The company continues to invest in network capabilities, digital solutions, and operational optimisation to meet evolving customer needs.

Blue Dart, part of DHL Group’s DHL eCommerce division, serves over 56,400 locations across India. The company maintains a focus on sustainability initiatives aimed at reducing environmental impact across its operations.

Blue Dart Express shares ended at ₹5,515 on the NSE today, up by ₹103 or 1.90 per cent. Blue Dart reports ₹70 crore Q3 profit on stable domestic demand

Published on January 30, 2026



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Budget 2026: Budget में हो सकते हैं ये 5 बड़े ऐलान, देखिए किसकी होगी मौज? | Paisa Live

Budget 2026: Budget में हो सकते हैं ये 5 बड़े ऐलान, देखिए किसकी होगी मौज? | Paisa Live


देश की निगाहें अब एक February पर टिकी हैं, जब वित्त Minister Nirmala Sitharaman देश का आम Budget पेश करेंगी। हर बार की तरह इस बार भी Budget से आम आदमी, middle class, किसान और बुजुर्गों को बड़ी उम्मीदें हैं। सवाल यही है कि क्या इस बार का Budget सीधे लोगों की जेब तक पहुंचेगा, क्या महंगाई के बीच सरकार राहत दे पाएगी और क्या economy को नई रफ्तार मिलेगी।                                                                                                  



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बजट 2026 से पहले आयी बड़ी खुशखबरी, जानकर अमेरिका से लेकर पड़ोसी चीन-पाक तक लगेगी मिर्ची

बजट 2026 से पहले आयी बड़ी खुशखबरी, जानकर अमेरिका से लेकर पड़ोसी चीन-पाक तक लगेगी मिर्ची


India’s Forex Reserve: ऐसे समय में जब एक फरवरी को केंद्रीय बजट पेश किया जाना है और शेयर बाजार से लेकर रुपये तक में भारी उतार-चढ़ाव देखा जा रहा है, इसी बीच देश के लिए एक बड़ी राहत की खबर सामने आई है. इस खबर से जहां भारत पर हाई टैरिफ लगाने वाले अमेरिकी राष्ट्रपति डोनाल्ड ट्रंप को असहजता हो सकती है, वहीं चीन और पाकिस्तान जैसे देशों की चिंता भी बढ़ सकती है.

दरअसल, 23 जनवरी को समाप्त सप्ताह में भारत का विदेशी मुद्रा भंडार 8.05 अरब डॉलर बढ़कर 709.41 अरब डॉलर के सर्वकालिक उच्च स्तर पर पहुंच गया है.

विदेशी मुद्रा परिसंपत्तियों में बढ़ोतरी

भारतीय रिजर्व बैंक (RBI) के अनुसार, इससे पिछले सप्ताह देश का कुल विदेशी मुद्रा भंडार 14.16 अरब डॉलर बढ़कर 701.36 अरब डॉलर रहा था. इससे पहले सितंबर 2024 में विदेशी मुद्रा भंडार 704.89 अरब डॉलर के स्तर तक पहुंचा था, हालांकि हाल के महीनों में रुपये में अत्यधिक उतार-चढ़ाव को नियंत्रित करने के लिए इसका उपयोग किया गया, जिससे भंडार पर दबाव देखा गया था.

आरबीआई के आंकड़ों के मुताबिक, 23 जनवरी को समाप्त सप्ताह में विदेशी मुद्रा भंडार का सबसे बड़ा हिस्सा मानी जाने वाली विदेशी मुद्रा परिसंपत्तियां (FCA) 2.36 अरब डॉलर बढ़कर 562.88 अरब डॉलर हो गईं. डॉलर में दर्शाई जाने वाली इन परिसंपत्तियों में यूरो, पाउंड और जापानी येन जैसी गैर-अमेरिकी मुद्राओं में उतार-चढ़ाव का असर भी शामिल रहता है.

स्वर्ण भंडार भी मजबूत

समीक्षाधीन सप्ताह में स्वर्ण भंडार का मूल्य 5.63 अरब डॉलर बढ़कर 123.08 अरब डॉलर पहुंच गया. इसके अलावा, विशेष आहरण अधिकार (SDR) में 3.3 करोड़ डॉलर की बढ़ोतरी हुई और यह 18.73 अरब डॉलर हो गया. वहीं, अंतरराष्ट्रीय मुद्रा कोष (IMF) के पास भारत की आरक्षित स्थिति भी 1.8 करोड़ डॉलर बढ़कर 4.70 अरब डॉलर हो गई.

गौरतलब है कि दुनिया की चौथी सबसे बड़ी अर्थव्यवस्था बन चुका भारत ‘मेक इन इंडिया’ पहल के तहत मैन्युफैक्चरिंग सेक्टर को तेज़ी से मजबूत करने में जुटा हुआ है. इसके साथ ही, अमेरिकी टैरिफ के असर को कम करने के लिए भारत ब्रिटेन, यूरोपीय संघ (EU) समेत कई देशों के साथ मुक्त व्यापार समझौते (FTA) कर नए निर्यात बाजार तैयार करने की दिशा में भी काम कर रहा है.

बाजार विशेषज्ञों का मानना है कि 2047 तक ‘विकसित भारत’ बनने के लक्ष्य को हासिल करने के लिए देश को लगातार करीब आठ प्रतिशत की जीडीपी वृद्धि दर बनाए रखना जरूरी होगा. ऐसे में भारत को आर्थिक सुधारों, निवेश बढ़ाने और वैश्विक व्यापार में हिस्सेदारी मजबूत करने के लिए तेज़ और ठोस कदम उठाने होंगे.

ये भी पढ़ें: वित्त मंत्री निर्मला सीतारमण 9वीं बार पेश करेंगी बजट, रहने वाली हैं ये 9 बड़ी चुनौतियां



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