HDFC Bank has had several run-ins with regulators on compliance issues:
In June 2019, The RBI had imposed a penalty of ₹1 crore for non-compliance with directions on KYC/Anti-Money Laundering norms and on reporting frauds
* In December 2020, the RBI had directed HDFC Bank to temporarily suspend digital launches and stop onboarding new credit card customers, following persistent technical glitches over two years that resulted in outages. The restrictions were lifted in 2022
* In September 2024, it was fined ₹1 crore by the RBI, which found it had violated regulations relating to interest rates of deposits, recovery agents and customer services
* In December 2024, Securities and Exchange Board of India issued an administrative warning to the bank for non-compliance with merchant banking regulations
* In September 2025, the Dubai Financial Services Authority stopped the bank’s Dubai-based entity from onboarding new clients, on concerns over financial services being offered to clients not onboarded by the branch and issues with onboarding practices
* In November 2025, it was again fined ₹91 lakh by the RBI for using multiple benchmarks for the same loan category and KYC violations
Published on March 19, 2026
