The Telangana Government has announced that it is in the process of transforming the State into a global leader in emerging technologies, such as AI and quantum technology.
“We aim to transform Telangana from a premier IT hub into a global leader in emerging technology such as AI and Quantum through innovation, R&D engagement,” Sanjay Kumar, Special Chief Secretary (Information Technology), Government of Telangana, has said.
Addressing the GCCX Hyderabad conference here on Friday, he said the State Government continued its vision of driving towards a $1-trillion economy with IT/ITES being the key driver.
“AI-native GCCs are emerging as a key driver of growth for parent organisations. Parent organisations are increasingly relying on these centres to drive both top-line growth and bottom-line efficiency,” Sameer Dhanrajani, CEO of 3AI, said.
3AI, which offers a platform for GCCs to engage with the ecosystem, and Hyderabad Software Enterprises Association (HYSEA) organised the conference.
“Hyderabad continues to lead as a preferred destination for next-gen capability centres, powered by a good IT research and innovation ecosystem, infrastructure, and proactive government support,” Prashanth Nandella, President of HYSEA, said.
At the conference, McDonald’s unveiled its AI and technology initiatives to ensure error-free deliveries.
Durga Prakash, a senior McDonald’s executive, provided a specific example of how McDonald’s leveraged Generative AI to ensure order accuracy in busy restaurants, preempting errors before orders reach the customer.
“Generative AI has been implemented in approximately 400 McDonald’s restaurants. McDonald’s is undertaking a large cognitive transformation journey across 40,000 restaurants,” he said.
Published on August 1, 2025
