Hyderabad woman shares 7 lessons from her  ₹25,000 a month BPO job that helped her crack Amazon

Hyderabad woman shares 7 lessons from her ₹25,000 a month BPO job that helped her crack Amazon


A Hyderabad woman working at Amazon has shared how her earlier 25,000 per month BPO job helped her build the skills that eventually supported her career growth. In a video shared on Instagram, the woman, named Tanishka, listed seven important lessons she learnt from her customer support role and said the experience helped her crack Amazon.

A Hyderabad woman revealed seven lessons from her ₹25k per month BPO job that helped her crack Amazon. (Instagram/thatchicgirll)

(Also read: Hyderabad Amazon employee shares ‘10 things never to share’ at work: ‘Oversharing can derail your career’)

The text overlaid on the clip read, “7 things my 25k/month BPO job taught me that helped me crack Amazon.”

BPO job helped her build key skills

In the caption of the post, Tanishka explained how her first job shaped her professional confidence and prepared her for bigger opportunities. She wrote, “Talking to customers all day taught me communication better than any course could.”

She further added, “I learned how to stay calm when people were angry (a superpower, honestly).” According to her, handling customers on a daily basis also helped her improve her problem-solving abilities. “Solving hundreds of customer issues sharpened my problem-solving skills,” she wrote.

Tanishka also said that working with Amazon customers gave her an early understanding of the company’s processes and expectations. “Working with Amazon customers gave me a head start in understanding the company,” she added.

(Also read: Hyderabad Amazon employee shares key lesson on success: ‘Courage to start matters more than revenue’)

From daily targets to bigger opportunities

The Hyderabad woman said that the job helped her become comfortable with targets, numbers and workplace pressure. “Hitting daily targets made me comfortable working with metrics and KPIs,” she wrote.

She also mentioned that the fast-paced nature of the role taught her how to stay composed during stressful situations. “The fast-paced environment taught me how to manage pressure without panicking,” she said.

Sharing the biggest takeaway from the experience, Tanishka wrote, “Most importantly, it gave me confidence that I could handle bigger opportunities.”

Internet reacts

The clip has garnered several reactions from social media users, with many agreeing that entry-level jobs can teach valuable professional lessons.

(Also read: Ex-Amazon employee reflects on quitting job, choosing slow living instead)

One user wrote, “Every job teaches something if you are willing to learn from it.” Another said, “This is so true. Customer support builds patience like nothing else.” A third user commented, “People underestimate BPO jobs, but they teach real communication skills.” Another reaction read, “Handling angry customers is honestly a life skill.”

HT.com has reached out to the user for her comments, and the copy will be updated once her response is received.

(Disclaimer: This report is based on user-generated content from social media. HT.com has not independently verified the claims and does not endorse them.)



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As Iran ‘bombs US warship’, Trump abandons troops, stuns officials? ‘If soldiers die…’| Hormuz| Gulf

As Iran ‘bombs US warship’, Trump abandons troops, stuns officials? ‘If soldiers die…’| Hormuz| Gulf






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Rebels retreat after CM and his deputies step in

Rebels retreat after CM and his deputies step in


MUMBAI: The ruling Mahayuti alliance managed to quell rebellion in the ranks on Wednesday, after eight dissenting leaders filed their nominations in select constituencies challenging official candidates placed there after the seat-sharing pact on Sunday.

Rebels retreat after CM and his deputies step in

Before the fissures within the Mahayuti could become prominent, chief minister Devendra Fadnavis held talks with his deputies Eknath Shinde and Sunetra Pawar, and asked them to task party functionaries to persuade the rebels to withdraw and ensure the victory of official alliance nominees. Following intense negotiations, most rebels have either withdrawn or announced plans to do so before Thursday.

Mahayuti candidates in Konkan, Nashik, Amravati, Nanded, Parbhani-Hingoli and Aurangabad faced challenges from rebels backed by alliance partners.

The most prominent rebellion surfaced in Aurangabad where former minister and Shiv Sena leader Abdul Sattar fielded his son Sameer against BJP candidate Suhas Shirsat, claiming “BJP was out to cut Sena to size”. Shinde summoned Sattar to Mumbai on Tuesday; and following a meeting at his Thane residence, Sattar announced that his son’s nomination would be withdrawn.

“We have no problem with BJP’s state leadership. Our grievance was against local leaders who have been trying to clip our wings,” said Sattar, confirming that Sameer’s nomination will be pulled out.

Shinde’s intervention also led to Juilee Dalvi, daughter of a Shiv Sena MLA Mahendra Dalvi from Alibag, backing down, to let the Mahayuti pick of Aniket Tatkare, son of NCP state chief Sunil Tatkare, go unchallenged in Raigad.

“Though Juilee has withdrawn, the friction at the local level continues to simmer between Sena and NCP. Dalvis are unlikely to campaign for Aniket Tatkare, son of NCP leader Sunil Tatkare, in Konkan,” said a Sena leader.

In Nashik, former BJP corporator Ganesh Gite, a close aide of water resources minister Girish Mahajan, had filed his nomination against Sena’s Narendra Darade. According to people aware of developments, Mahajan managed to pacify Gite, who is expected to withdraw his nomination.

In Amravati, former Shiv Sena MLC Viplav Bajoria had challenged BJP nominee Pravin Pote but his nomination was rejected due to anomalies in the paperwork. In Nanded NCP MLA Pratap Chikhalikar’s son Pravin, who revolted against BJP candidate Amar Rajurkar, agreed to withdraw on Wednesday. Likewise, in Yavatmal, Nitin Bhotala from BJP is also expected to pull out his candidature against the official nominee Dushyant Chaturvedi, from Sena.

The three ruling parties held a joint press conference in Mumbai on Wednesday and expressed faith of sweeping all 17 seats. “According to instructions of our party leadership, we are releasing the official list of candidates for all 17 seats. Our leaders are in touch with rebels across constituencies, and we are confident they will withdraw before the deadline,” state BJP president Ravindra Chavan said.

Shinde added: “I have instructed them (rebels) to abide by the rules of the alliance. Every rebel will withdraw before the deadline on Thursday.” A BJP leader, who did not wish to be named, said Shinde had also reprimanded Abdul Sattar for his sharp remarks about BJP.

MVA fails to field candidates in 4 constituencies

While the Mahayuti has managed to cool down rebels, the opposition Maha Vikas Aghadi (MVA) failed to field candidates in four of the 17 constituencies. Congress candidate Sahebrao Kamble withdrew his nomination for Yavatmal, citing unfavourable electoral arithmetic, while another party nominee Aditya

Fattepurkar’s nomination to Solapur was rejected over alleged forgery of a corporator’s signature on his nomination papers.

While Nashik had been allotted to Shiv Sena (UBT) under the opposition’s seat-sharing arrangement, the party failed to find a candidate. Ahmednagar was allotted to Congress but it also failed to field a candidate. NCP (SP) leader Rani Lanke, who was initially expected to contest, also decided against filing her nomination.



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Delhi fire news: Cylinder blast triggered deadly blaze that killed 21 at Malviya Nagar B&B

Delhi fire news: Cylinder blast triggered deadly blaze that killed 21 at Malviya Nagar B&B


A cylinder blast caused the massive fire at an eatery at south Delhi’s Malviya Nagar, which then snowballed into a deadly blaze, killing at least 21 so far, according to an official statement from Max Hospital.

Firefighters rescue a foreign national from a hotel fire in New Delhi, India, Wednesday, June 3, 2026. (AP)

In a statement, Max Hospital, Saket Complex, said it received 39 patients at its Emergency Department following the cylinder blast incident.

“Upon arrival, all patients underwent immediate clinical assessment and were managed by multidisciplinary teams in accordance with established emergency response protocols. The patients presented with asphyxiation and varying degrees of minor burn injuries and fractures,” the hospital said.

According to the statement, 18 of the 39 patients were brought dead, while 15 have been admitted to the ICU, including eight patients who are on ventilator support and are in critical condition.

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Earlier, Chief Fire Officer (South Zone) AK Malik said the Delhi Fire Services received the emergency call at around 8:50 am and initially dispatched seven fire tenders, later scaling up the response as more distress calls came in.

“We got the call at around 8:50am, and initially sent 7 fire tenders. As we started getting more calls, we increased the deployment of vehicles and DFS officials. A total of 37 people were rescued.”

“The fire was extinguished around 10:25 am, and we have completed the final search and cordoned off the building. While the cause for the fire is not yet known, the entire building is like a shaft. It is sealed from all 4 sides, as even in the front, there is a facade, and the windows are sealed. In buildings like these it often happens that the fire spreads,” Malik said.

He added that only one Delhi Fire Services official, the leading officer, sustained minor injuries during the operation.

The exact cause of the fire has not yet been determined. More information is awaited.

Also Read | Delhi restaurant fire: At least 21 killed in blaze at Malviya Nagar eatery

What happened?

The deployment included two water tenders, two water bowsers, a quick-response vehicle and other emergency equipment.

An official from the Delhi Fire Service said three people were rescued from the basement of Lemon Green Restaurant.

The rescued individuals were taken to a hospital in CATS ambulances for treatment. Their condition was not immediately known.

Several of those killed are foreigners, mainly from Central Asia and Africa, officials said.

Earlier in the day, officials said the fire started in Lemon Green Restaurant at 8.45 am. Police later clarified that the blaze was actually at the Flourish Stay B&B in Hauz Rani in the congested Malviya Nagar area.

More than 40 people were rescued and rushed to hospital where 21 were declared brought dead. There are fears that the death toll might rise further as several of those injured are critical.



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Explained: Supreme Court verdict that delivers twin blow to online gaming

Explained: Supreme Court verdict that delivers twin blow to online gaming


The Supreme Court’s two recent verdicts bringing the online gaming sector under the purview of the Central Goods and Service Tax (CGST) Act and upholding state laws banning these digital platforms has set the record straight on a host of legal issues governing this growing industry.

The applicability of GST cannot depend on the outcome of the game but on the money staked, it said. (Representative Image/iStock)

The twin decisions delivered by a bench of justices JB Pardiwala and R Mahadevan on May 27 have profoundly impacted the way such games used to be perceived as games of skill rather than of chance. The judgment dealt a blow to these companies by holding that once money is risked upon an uncertain outcome, the activity acquires the character of betting and gambling, making it amenable to the state’s legislative control.

The GST tax demand raised by the Central revenue department was to the tune of over 2 lakh crore. Online gaming companies questioned such an “excessive” demand and argued that GST can be charged only on “supply” of goods or services and in their case, they only facilitate a service by providing the technological platform for users. Even if one was to assume that GST is to be levied, it should be on the platform fee or commission retained by the gaming company and not the entire amount staked by the players, they argued.

The court set aside their contentions and held that the online gaming services supply an “actionable claim” which is taxable and the companies are “suppliers” of these services. On the quantum of tax, the court held that GST, by its very nature, is attracted upon “taxable supply” and not upon profits. A person who stakes money on the platform can either win or lose. The applicability of GST cannot depend on the outcome of the game but on the money staked, it said.

The decision is a landmark one as it resolves the legal tangle involving tax on online gaming platforms, specifies the nature of the game, lays down the grounds on which the state is justified to ban such activities, and clarifies whether the gaming companies have a fundamental right to carry on such trade.

The Case

The two decisions came on separate appeals filed against multiple verdicts by high courts, both on taxation and on state laws banning such games.

For instance, the Tamil Nadu government through the Tamil Nadu Gaming and Police Laws (Amendment) Act, 2021 introduced penal provisions, including imprisonment, for those engaging in wagering or betting on any game in cyberspace.

Karnataka too introduced the Karnataka Police (Amendment) Act 2021 to curb such online betting and gambling games citing public health and public order concerns due to rise in suicides, depression, and addiction among youngsters.

The two laws were struck down as unconstitutional by the Madras and Karnataka high courts resulting in appeals by the respective state governments before the top court. They claimed that “betting and gambling” can be regulated by state under Entry 34 in List II of the Seventh Schedule to the Constitution.

The tax batch of cases decided by the top court arose from separate orders passed by the Karnataka and Bombay high courts in 2023 and 2019 respectively. The Bombay HC held that online gaming transactions do not constitute actionable claims under GST Act. On similar reasoning, Karnataka HC quashed show cause notices issued by the Directorate General of GST Intelligence in 2022 against gaming companies.

The Reality

The top court noted the enormous task on its shoulders as the issue of tax or ban on such games had assumed dimensions of a “nationwide constitutional controversy”. It involved a rapidly growing digital industry operating across state boundaries and engaging millions of participants.

At the outset it said that “betting and gambling” are in the nature of res extra commercium, (things outside commerce) and no one can claim a fundamental right in operating such an activity. While a game of skill enjoys protection of constitutional guarantee under Article 19, betting or wagering on any game, be it a game of skill, would not be entitled to receive any such protection unless the legislature creates an exception in its favour, the judgment held.

The court weighed social reality as easy availability of a mobile phone and access to payment gateways had turned every mobile phone a virtual “gambling house” .

“In terms of addiction, in terms of monetary losses and in terms of resultant widespread suicides, online money gaming has a definite impact on the public,” it said, adding that this disturbs public tranquility. It further observed the “addiction and depression” that stems from indulging in online money gaming that poses a widespread public health issue. “Any activity that is detrimental to public health and impairs public health or constitutes a manifest nuisance would fall squarely within the state’s competence under public order,” the bench said while upholding the two laws and setting aside the Karnataka and Madras HC rulings deciding to the contrary.

The Cost

Once liable to be banned being in the nature of “betting and gambling”, the court was called upon to determine the applicability of the GST framework on online games and fantasy sports. Central to this issue was the question of whether online gaming is about skill or chance.

Analysing how online games are played, the judgment observed that unlike a tournament, players are not called by gaming companies. On the contrary, the invitation is to place stakes on the uncertain and unknown outcome of each game. “The online gaming platform is nothing but a systematic inducement technique to ensure a player bets more and more,” said the court. There is a prohibition to withdraw the deposited amount before it is turned into winnings by staking the deposited amount repeatedly. “This never happens in a skill-based competition,” the court observed.

In a fantasy sport where a participant picks a dream team of 11 players, the court said, “even the best AI powered prediction models cannot predict with precision the outcome of a cricket match,” negating any statistical knowledge or skill behind such games.

“The taxable event under the GST regime is not the abstract game, whether of skill or chance, but the supply of actionable claims arising from the staking of money on uncertain outcomes,” the court held.

The GST Act includes “actionable claims” as goods and Entry 6 to Schedule III of the Act specifically states that actionable claims relating to lottery, betting and gambling are not exempt. Citing this, the court held that Parliament has legislative competence to levy GST on online gaming activities and dismissed the argument by the companies that the levy or valuation mechanism is commercially onerous, disproportionate or economically burdensome. “The challenge to the inclusion of actionable claims within the GST framework must therefore fail,” the court held.

While setting aside the Bombay and Karnataka HC rulings, the court emphasised that fiscal certainty in emerging technological sectors is important not just from the tax assessment point of view but on the broader aspiration to emerge as a leading digital economy.

To that extent, the twin decisions of the court have infused consistency in application of laws and nature of the online gaming industry that was largely undefined. Interestingly, the Promotion and Regulation of Online Gaming Act, 2025 passed by Parliament is under challenge in the top court. Last year, the Centre told the top court that activities on such platforms are allegedly linked to terror funding, hawala transactions and organised crimes. The final word on this is yet to be out.



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Haryana STF nabs Punjab’s wanted accused in  ₹250 cr heroin case

Haryana STF nabs Punjab’s wanted accused in ₹250 cr heroin case


The Gurugram unit of the Haryana Police Special Task Force (STF) has arrested a suspect from Rohtak who was wanted by Punjab Police for the last six months in connection with the seizure of 50.14 kilograms of heroin worth around 250 crore in the international market, officials said on Monday.

The suspect was traced after his younger brother’s arrest in Bhiwani, where police seized 8.9 kg of heroin allegedly meant for multiple states. (File photo)

Officials said the suspect was arrested on May 28 and taken on four-day police remand for detailed interrogation.

According to STF officials, the suspect came under their radar after the arrest of his younger brother from Bhiwani on May 21 with 8.9 kilograms of heroin worth at least 40 crore in the international market. The younger brother was allegedly supplying heroin on a large scale across southern Haryana, Rajasthan and Delhi.

Preetpal Sangwan, STF DSP (Gurugram unit), said the accused arrested from Bhiwani revealed during questioning that he was receiving heroin consignments from his elder brother. “Afterwards, we got to know that his brother was the one on the most-wanted list of Punjab police for seizure of 50.14 kilograms of heroin worth at least 250 crore in the international market at SAS Nagar in Punjab on November 21 last year,” he said.

STF officials said the suspect had been absconding since the Punjab heroin seizure and was booked as one of the prime accused in the case.

“More suspects involved in the multi-state drug smuggling racket with a base in Punjab and Haryana have been identified from the information provided by the suspect arrested from Rohtak. More raids will be carried out soon to arrest them too to dismantle the entire drug smuggling racket,” Sangwan said.



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