Here's why India should look back 300 years to learn a lesson in AI

Here's why India should look back 300 years to learn a lesson in AI



By Andy Mukherjee

 


India’s dominance in tech outsourcing is facing an existential challenge not unlike what its world-beating textile industry battled — and lost —  300 years ago.

 


In the early 1700s, it took 50,000 hours to spin 100 pounds of cotton. “Indian spinners were regarded as the most productive in the world, and they produced the best-quality product,” as Daron Acemoglu and Simon Johnson, economists at the Massachusetts Institute of Technology, note in a new paper. By 1795, however, automation had crunched the labour demand to 300 person-hours. 


The profound impact of the industrial revolution on cotton-spinning may be poised for a repeat in a $250 billion white-collar powerhouse. Each year, 5 million Indians churn out billions of lines of code for global banks, manufacturers and retailers. Research by McKinsey & Co. showed last year that with generative artificial intelligence it’s possible to cut the time taken for code generation by 35 per cent to 45 per cent , and slash documentation time by nearly half.


This is just the beginning. As generative AI morphs into artificial general intelligence — machines rivaling human cognitive abilities — even highly complex tasks may not require expert programmers.  


The improvement in speed “can be translated into an increase in productivity that outperforms past advances in engineering productivity, driven by both new tooling and processes,” McKinsey says. But how will the gains be distributed between customers and software vendors? More importantly, how will they be shared between shareholders of outsourcing firms and their employees? 


Acemoglu and Johnson glean insights for the interplay of machine and labour by comparing the age of AI to the early industrial revolution and the shift it produced in the thinking of David Ricardo, a prominent classical economist, ace bond trader and politician. As the spinning jenny became progressively more efficient, suddenly there was a lot of yarn looking for weavers, creating lucrative  new jobs. The golden age of weaving, the MIT economists surmise, is probably when Ricardo came to his famous conclusion that “machinery did not lessen the demand for labour.”


It was when handlooms gave way to power looms in the early 19th century — leaving no alternative occupation for displaced labour — that Ricardo updated his view. He acknowledged in a 1819 speech to the British parliament that “the inadequacy of the wages to the support of the labouring classes” was one of “two great evils for which it was desirable to provide a remedy.”


India’s tech companies are stuck on Ricardo 1.0, and investing very little into a future where artificial intelligence has made their current code-writing business irrelevant. The optimistic view goes like this:  Someone needs to prompt generative AI’s large language models with the right questions. Natural-language processing and prompt engineering will create jobs. Finding unique and affordable use cases — especially in local languages — may be another avenue for the most-populous nation to utilize its talent.

According to Nandan Nilekani, co-founder and chairman of Infosys Ltd., India’s second-largest outsourcing firm, building foundational AI models is for people with capital. “Our advantage currently lies not in compute, cloud, or chips,” he said in a speech. “Our advantage is our population and their aspirations.” 


Trouble is that artificial intelligence will come with its own power loom. Companies will recover their hefty investment costs by selling souped-up devices. “We expect AI-enabled hardware to be the only sustainable and meaningful way consumers and corporations begin paying for AI features, justifying billions of dollars invested in GenAI,” writes Nilesh Jasani of GenInnov, a Singapore-based global innovation fund.


The computers, phones and tablets that come out ahead may control access to the smartest tutors and navigators, the best office assistants and the most empathetic robotic friends. To extract value from this new world, Indian outsourcing firms may have no choice except to emulate the transformation at Alphabet Inc. and Microsoft Corp. 


Ten years ago, these software giants didn’t see the need to invest the truckloads of money that came in routinely via advertising or subscription. But they paid attention to Nvidia Corp., which would go on to become the world’s most valuable chipmaker by enabling the artificial-intelligence revolution: “AI is eating software,” Nvidia CEO Jensen Huang  said in 2017. Nowadays, Alphabet and Microsoft put a third of cash from operations into capital expenditure. 


Infosys, and its bigger rival, Tata Consultancy Services Ltd,. seem to have ignored the memo. Billionaire founders of Indian outsourcing firms enjoy the society’s admiration for all the jobs and wealth they have helped create. Why should they  bet any of it on risky moonshots?


Ultimately, though, the shareholders’ quest for high dividends and liberal stock buybacks may jeopardize the future of young engineers. The vaunted Indian Institutes of Technology haven’t been able to place all their graduates this year. For the first time in more than a quarter century, the country’s outsourcing industry is shrinking.


Some of the downturn may be cyclical. But what if a part of the decline is AI-induced, mirroring the misgivings Ricardo would go on to harbor about the textile industry? And he was right — real wages for handloom weavers collapsed between 1800 and the early 1820s. “We find little evidence for offsetting employment or wage gains in other industries,” the MIT economists note.

It’s still not too late to pivot. There is plenty of capital available. The Biden administration is giving billions of dollars in grants and loans to Samsung Electronics Co. and Taiwan Semiconductor Manufacturing Co. for chips that will be used in AI. Elon Musk’s xAI just raised $6 billion to challenge OpenAI. Closer to home, the economic rivalry of MBS and MBZ — Saudi Crown Prince Mohammed bin Salman and the UAE President Mohammed Bin Zayed Al Nahyan — is a wishing tree that Indian entrepreneurs ought to be shaking vigorously. Sadly, the pedigreed outsourcing companies are missing the trick.


Disclaimer: This is a Bloomberg Opinion piece, and these are the personal opinions of the writer. They do not reflect the views of www.business-standard.com or the Business Standard newspaper

First Published: Jun 10 2024 | 7:51 AM IST



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Hey, Siri! Let's talk about how Apple is giving you an AI makeover

Hey, Siri! Let's talk about how Apple is giving you an AI makeover



Each June, Apple unveils its newest software features for the iPhone at its futuristic Silicon Valley campus. But at its annual developer conference on Monday, the company will shine a spotlight on a feature that isn’t new: Siri, its talking assistant, which has been around for more than a decade.

 


What will be different this time is the technology powering Siri: generative artificial intelligence (AI).

 


In recent months, Adrian Perica, Apple’s vice president of corporate development, has helped spearhead an effort to bring generative AI to the masses, said two people with knowledge of the work, who asked for anonymity because of the sensitivity of the effort.

 


Perica and his colleagues have talked with leading AI companies, including Google and OpenAI, seeking a partner to help Apple deliver generative AI across its business. Apple recently struck a deal with OpenAI, which makes the ChatGPT chatbot, to fold its technology into the iPhone, two people familiar with the agreement said. It was still in talks with Google as of last week, two people familiar with the conversations said.

 


That has helped lead to a more conversational and versatile version of Siri, which will be shown today, three people familiar with the company said. Siri will be powered by a generative AI system developed by Apple, which will allow the talking assistant to chat rather than just respond to one question at a time. Apple will market its new AI capabilities as Apple Intelligence.

 


Apple, OpenAI and Google declined to comment. Apple’s agreement with OpenAI was previously reported by The Information and Bloomberg, which also reported the name for Apple’s AI system.

 


Apple’s move into generative AI will test whether the company can once again enter a new market and redefine it. While Apple didn’t make the first digital music player, smartphone or smartwatch, it transformed those categories with the iPod, iPhone and Apple Watch. Now, after two years of watching Microsoft, Meta, Google and Samsung integrate generative AI into products, Apple is going from observer to potential challenger. Weaving generative AI into iPhones is also set to be a key moment for the technology, which can answer questions, create images and write software code. Apple will broaden generative AI’s reach to more than a billion users and determine how useful it is for everyday iPhone customers.

 


To date, the technology’s promise has been undercut by its flaws. Google has introduced and pared back generative AI search abilities that recommended people eat rocks, while Microsoft has been criticised for the security vulnerabilities of a personal computer that uses AI to record every second of activity. “We’re still figuring AI out because it’s so complicated,” said Carolina Milanesi, president of Creative Strategies, a tech research firm. “Apple is pretty conservative when it comes to everything, so I don’t know that they will ‘wow’ people.”

 


Wall Street investors, and not Main Street consumers, are a major reason Apple is jumping into AI The technology has lifted the values of Microsoft, a big player in generative AI, and Nvidia, which sells AI chips. In January, Microsoft dethroned Apple as the world’s most valuable public tech company.

 

The market reshuffle happened as Apple stayed silent about AI.  The company has a policy of not sharing future product plans, but as its stock position dropped, Tim Cook, Apple’s chief executive, broke protocol and told Wall Street analysts  that it would soon introduce generative AI offerings.


STRATEGIC MOVE


– Siri will be powered by a generative AI system developed by Apple, which will allow the talking assistant to chat rather than just respond to one question at a time




– The company will market its new AI capabilities as Apple Intelligence




– Apple’s move into generative AI will test whether the company can once again enter a new market and redefine it




– After two years of watching Microsoft, Meta, Google, and Samsung integrate generative AI into products, Apple is going from observer to potential challenger




– Apple will broaden generative AI’s reach to more than a billion users and determine how useful it is for everyday iPhone customers



©2024 The New York Times News Service

First Published: Jun 10 2024 | 12:04 AM IST



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More women joining workforce in India but leadership gaps remain: Report

More women joining workforce in India but leadership gaps remain: Report


More women are joining the workforce in India but leadership gaps remain, says a report by LinkedIn and public policy consulting firm The Quantum Hub. The percentage of women in senior leadership roles increased from 16.6 per cent in 2016 to a peak of 18.7 per cent in 2023. It dropped to 18.3 per cent in 2024. Women’s representation in the workforce has grown from 23.9 per cent in 2016 to 26.8 per cent in 2024. The study is based on data about LinkedIn members in India, where the firm has over 100 million people registered. 

First Published: Jun 09 2024 | 10:25 PM IST



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Tech major Asus places big bets on India's personal computer market

Tech major Asus places big bets on India's personal computer market


India’s personal computer (PC) market is better than the rest of the world and low penetration level of the devices offers a good growth opportunity for the Taiwanese tech major Asus said.


India’s personal computer (PC) market is better than the rest of the world and low penetration level of the devices offers a good growth opportunity for the Taiwanese tech major Asus, senior company officials have said.


The Taiwanese PC maker has seen positive growth in the Indian market.


Asus India consumer and gaming PC vice president Arnold Su told PTI that “India’s PC penetration per household is around 10 to 11 per cent. Which means around 90 per cent of Indian households still do not have a PC, which means it is a very good opportunity for us,” he said.


Su said Asus is continuing to invest in India making its product available across the country. “… If you see today in India, out of 750 districts, we have already covered around 450 districts,” he added.


Asus general manager for Asia Pacific System Business Unit Peter Chang told PTI that post COVID pandemic, the company has not seen very positive signals in PC demand both globally and in India.


“However, this year… the interest to buy a laptop has increased, so we believe that very soon the market should get back to normal,” he said.


“Also, I think India’s PC market is better than the rest of the world,” he added.


Market research firm IDC had recently said that shipments of personal computers in the Indian market declined by about 30 per cent year-on-year in the January-March 2023 quarter to 29.92 lakh units due to slowing of demand in both consumer and commercial segment.


According to International Data Corporation (IDC) Worldwide Quarterly Personal Computing Device Tracker, 42.82 lakh PC units were shipped to India in the March 2022 quarter.


Chang said artificial intelligence right now is a very important topic for the Taipei-headquartered firm to incorporate.

Responding to a question on India’s IT hardware PLI (production-linked incentive) scheme, he said, “Actually we applied for the PLI scheme with our partners, and also we started manufacturing in India.”

Chang said Asus will keep evaluating its investment in India and see how it can expand its investment further. “We also hope that if things can be smooth, then we can keep investing,” he added.


Asked whether supply chain disruptions have eased for the PC industry, Chang said right now the supply chain situation is already back to normal.

(Only the headline and picture of this report may have been reworked by the Business Standard staff; the rest of the content is auto-generated from a syndicated feed.)

First Published: Jun 09 2024 | 1:33 PM IST



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Tech wrap Jun 07: WWDC24, no-cost EMI on iPhones, Samsung Galaxy AI, more

Tech wrap Jun 07: WWDC24, no-cost EMI on iPhones, Samsung Galaxy AI, more



Apple’s annual developers-focused conference, Worldwide Developers Conference, will be held from June 10 to June 14. After artificial intelligence-focused events by technology giants like Google and Microsoft in the month of May, it will be interesting to see what Apple brings to the table. It is expected that the California, US-based technology giant will unveil key features of iOS18 and iPadOS 18 and talk about watchOS, macOS and visionOS, the focus is likely to be on AI to keep up with the trends. Here is everything you need to know about WWDC2024.


Meta at its annual business messaging event, “Conversations”, in São Paulo, Brazil announced that Meta Verified is coming to WhatsApp for businesses in India and some other countries. The company said that the subscription-based verification will be available for the WhatsApp Business app in India, Brazil, Indonesia and Colombia. 


Samsung has announced that the “Live Translate” features, which is part of its Galaxy AI suite, will soon work with third-party message apps for voice calls. Samsung’s EVP and head of Mobile research and development, Won-Joon Choi, said that Samsung will soon extend the Galaxy AI “beyond its own native calling app by expanding Live Translate to other third-party message apps to support voice calls.”


When Microsoft announced its new Copilot+ PC platform at a special event last month, it showcased its capabilities on devices powered by Qualcomm’s Arm architecture-based Snapdragon X series chips. Although the Copilot+ PC AI platform is built around Arm chips, it is not exclusive to it. Both Intel and AMD have unveiled their new PC chips that will power the Copilot+ experience. However, not out-of-the box.


German optics brand Leica has launched the “Leica Lux” app for Apple iPhones. Now available on Apple App Store, the Leica Lux app offers a total of 11 different colour profiles and gradients that the company calls Leica Looks. In a press note released by the company, Leica said that the app is the first ever professional camera app by the company that allows iPhone users to experiment with Leica lenses without any physical set-up.


Apple has announced up to 24-months no-interest equated monthly instalment (no-cost EMI) plan for all iPhone models, ahead of Father’s Day, which is on June 16. In addition, Apple is offering up to Rs 62,015 in credit towards purchasing a new iPhone through trade-in. The no-cost EMI offer from Apple is valid until June 26 on iPhones, iPads, MacBooks, and Watches.


The 2024 foldable devices from Samsung will feature further optimised Galaxy AI, confirmed the South Korean electronics maker on June 7. In a blog posted on Samsung official newsroom, Samsung’s EVP and head of Mobile research and development, Won-Joon Choi, said that the company will “further optimise the Galaxy AI experience for the upcoming foldable devices.” This is the first time Samsung has officially acknowledged the existence of foldable devices for 2024.


Google announced “AI Overviews” at its annual I/O event and the feature was released to US users on May 14. The rolling out of the feature was followed by people sharing screenshots of misleading answers generated by AI Overviews. Google had offered an explanation stating that some of the screenshots were faked, and ensured that the AI Overview will be improving after learning from the feedback. It seems that the technology giant has now reduced visibility of AI Overview in Google Search, especially when compared to the Search Generative Experience (SGE) experiment which was launched in 2023.


The Moto Buds Plus makes a compelling case for itself as a premium-sounding pair of earbuds under Rs 10,000. However, limited support for the companion app and lossless audio codecs, along with subpar microphone performance, hold it back slightly. If you prioritise top-notch audio quality, the Moto Buds Plus is a solid option in its price segment.


Apple Inc. will introduce a new homegrown app next week called Passwords, aiming to make it easier for customers to log in to websites and software, according to people with knowledge of the matter.


With the focus on bringing ease of doing business on WhatsApp, its parent company Meta announced the rollout of ‘Meta Verified’ in India, Brazil, Indonesia, and Colombia. The announcement was made by founder and chief executive officer (CEO) Mark Zuckerberg at Conversations, its annual business messaging event in Sao Paulo, along with other news.


A Meta plan to use personal data to train its artificial intelligence (AI) models without seeking consent came under fire from advocacy group NOYB on Thursday, which called on privacy enforcers across Europe to stop such use. NOYB (none of your business) urged national privacy watchdogs to act immediately, saying recent changes in Meta’s privacy policy, which come into force on June 26, would allow it to use years of personal posts, private images or online tracking data for the Facebook owner’s AI technology.

First Published: Jun 07 2024 | 8:03 PM IST



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Moto Buds Plus review: Impressive, but works best with Motorola phones only

Moto Buds Plus review: Impressive, but works best with Motorola phones only



Motorola recently launched the Moto Buds Plus in India, offering a blend of advanced audio technology leveraging its partnership with the premium audio brand Bose. Priced at Rs 9,999, these wireless earbuds boast features such as Dolby head tracking, support for premium audio codecs including LHDC, adaptive active noise-cancelling mode, and seamless integration with Motorola smartphones. With promises of rich audio quality, impressive battery life, and a user-friendly companion app, the Moto Buds Plus appears to be a compelling option in the crowded market of wireless earbuds.


Design and Fit


The Moto Buds Plus wireless earbuds come housed in a standard boxy case that has the Motorola “M” logo embedded on the top cover alongside the “Sound by Bose” branding, highlighting the collaboration between the two companies. The case features a compact, lightweight design with a matte texture that effectively repels fingerprints.


Upon opening the case, you are greeted by earbuds reminiscent of the AirPods Pro design. Featuring a dual-texture design, the earbuds themselves share the same matte finish as the case, complemented by a glossy ring around the lobes. The earbuds are lightweight and feel comfortable in the ear, especially once you find the correctly fitting tips from the three available sizes included in the box. The combination of their lightweight construction and non-slippery texture makes the Moto Buds Plus ideal for extended use, providing comfort and stability during prolonged listening sessions.


Connectivity


The Moto Buds Plus offers Bluetooth 5.3 connectivity and features premium codecs such as Low Latency High-Definition Audio Codec (LHDC) for lossless audio streaming with minimal latency. This is in addition to advanced audio codec (AAC) and Low Complexity Communication Code (LC3).


During my testing, I paired the Moto Buds Plus with several smartphones from different brands. For iPhone users, it is important to note that Motorola does not offer support for the Moto Buds companion app, which prevents switching codecs. Consequently, the earbuds can only stream via the AAC codec when paired with an iPhone.


On Android, the Moto Buds app is available, but the availability of the lossless audio codec varies depending on the smartphone. I tested the earbuds with Motorola, Xiaomi, and Samsung smartphones. The hi-res audio option through the LHDC 5.0 codec was available on Motorola and Xiaomi devices, but the Samsung smartphone only allowed switching between AAC and LC3 codecs.


Additionally, the Moto Buds Plus supports multi-point connectivity, allowing the earbuds to connect to up to two devices simultaneously. This functionality worked seamlessly during my tests, enabling smooth transitions between playing music on a laptop and answering phone calls on a smartphone.


Audio and calling


The audio quality is undoubtedly a highlight of the Moto Buds Plus wireless earbuds. The sound is rich and textured, maintaining clarity at all volume levels, even when the earbuds reach their impressively high maximum volume. Equipped with dual audio drivers, an 11mm dynamic and 6mm tweeter, the Moto Buds Plus delivers a well-balanced audio output that slightly leans towards a bass-heavy sound. Despite the emphasis on bass, the low-frequency punch does not overpower other elements like treble and vocals during music playback. Even in the bass boost equaliser mode, the earbuds maintain their clarity, distinguishing each sound profile while producing adequate bass.


However, it is crucial to pay attention to the equaliser settings, as some devices may come preset to Bass Boost mode, which can adversely affect the listening experience on certain tracks. Users can easily switch back to the standard “Flat” preset and then choose between other modes or customise their own settings based on personal preferences and the type of music. Personally, I found myself alternating between the “Flat” and “Bass Boost” presets, with the former being more suitable for instrumental tracks and the latter for hip-hop, pop, and similar genres.


On select Motorola smartphones, such as the newly launched Edge 50 Fusion, users get access to additional features like Spatial Audio Mode. This mode, utilising Dolby Head Tracking and Dolby Atmos surround sound, makes audio from compatible media feel more immersive. During testing, I found this feature to make an apparent difference as it enhances the sense of proximity and made separate sound profiles more distinguishable and directional. However, this feature only works with select audio tracks. For example, when enabling the spatial audio option on Apple Music for every track, only certain tracks adapt accurately to the mode, while those that don’t may lose quality.


Another exclusive feature for Motorola smartphones is the Smart Audio option, which identifies the content playing on the device and adjusts the audio accordingly. While testing this mode with the game Genshin Impact, the difference from the standard setting was negligible.


During phone and video calls, the audio remains crisp and clear. However, the microphone is somewhat disappointing, as it struggles to capture the user’s voice effectively, even in a closed environment. Users may need to speak slightly louder than usual for optimal results during calls.


Noise cancelling


Motorola offers four different Active Noise Cancelling (ANC) modes: ANC On, ANC Off, Transparency, and Adaptive. With ANC enabled, the Moto Buds Plus can clear out noise up to 46dB.


In ANC mode, the Moto Buds Plus impressively blocks out unwanted noise, making it suitable for listening while travelling in a car or on the metro. The Transparency mode is equally impressive, providing a natural listening experience that makes it feel like you’re not even wearing the earbuds. However, the Adaptive mode can be hit or miss. It occasionally misjudges the environment, blocking out noises from one of the buds for no apparent reason, which can degrade the overall experience. As a result, I preferred switching between the other three modes to manually adjust the level of noise cancellation.


Battery


Throughout my usage, primarily with ANC and Hi-Res mode activated, the Moto Buds Plus consistently offered around seven hours of playback time. With moderate to heavy use and regular charging with the case, the Moto Buds Plus lasted nearly two and a half days without needing a recharge. When recharging was necessary, the quick charging support for the case proved invaluable. A quick 10-minute recharge powered up the buds for approximately 2.5 hours of playback time.


Companion app


Beyond the equaliser modes, noise-cancelling modes, and exclusive features for Motorola smartphones that we discussed earlier, the Moto Buds companion app is quite basic.


On the home page, it offers noise control options, a button leading to sound mode and equaliser settings, and access to the gesture control page. There is also a toggle for enabling or disabling multi-point connectivity and a “more” button that leads to additional options. These include a toggle to enable the in-ear detection feature, firmware update options, Find My Earbuds functionality, and an Ear Fit Test.


Disappointingly, within the gesture control page, the app only allows enabling or disabling preset gestures, which include just three options: Double-Tap for playing and pausing tracks, Triple-Tap to go to the previous track, and Tap-and-Hold for switching noise control modes. It does not even allow switching between these three presets for different settings, limiting customization.


Verdict


The Moto Buds Plus makes a compelling case for itself as a premium-sounding pair of earbuds under Rs 10,000. However, limited support for the companion app and lossless audio codecs, along with subpar microphone performance, hold it back slightly. If you prioritise top-notch audio quality, the Moto Buds Plus is a solid option in its price segment.



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