A Hyderabad woman working at Amazon has shared how her earlier ₹25,000 per month BPO job helped her build the skills that eventually supported her career growth. In a video shared on Instagram, the woman, named Tanishka, listed seven important lessons she learnt from her customer support role and said the experience helped her crack Amazon.
(Also read: Hyderabad Amazon employee shares ‘10 things never to share’ at work: ‘Oversharing can derail your career’)
The text overlaid on the clip read, “7 things my ₹25k/month BPO job taught me that helped me crack Amazon.”
BPO job helped her build key skills
In the caption of the post, Tanishka explained how her first job shaped her professional confidence and prepared her for bigger opportunities. She wrote, “Talking to customers all day taught me communication better than any course could.”
She further added, “I learned how to stay calm when people were angry (a superpower, honestly).” According to her, handling customers on a daily basis also helped her improve her problem-solving abilities. “Solving hundreds of customer issues sharpened my problem-solving skills,” she wrote.
Tanishka also said that working with Amazon customers gave her an early understanding of the company’s processes and expectations. “Working with Amazon customers gave me a head start in understanding the company,” she added.
(Also read: Hyderabad Amazon employee shares key lesson on success: ‘Courage to start matters more than revenue’)
From daily targets to bigger opportunities
The Hyderabad woman said that the job helped her become comfortable with targets, numbers and workplace pressure. “Hitting daily targets made me comfortable working with metrics and KPIs,” she wrote.
She also mentioned that the fast-paced nature of the role taught her how to stay composed during stressful situations. “The fast-paced environment taught me how to manage pressure without panicking,” she said.
Sharing the biggest takeaway from the experience, Tanishka wrote, “Most importantly, it gave me confidence that I could handle bigger opportunities.”
Internet reacts
The clip has garnered several reactions from social media users, with many agreeing that entry-level jobs can teach valuable professional lessons.
(Also read: Ex-Amazon employee reflects on quitting job, choosing slow living instead)
One user wrote, “Every job teaches something if you are willing to learn from it.” Another said, “This is so true. Customer support builds patience like nothing else.” A third user commented, “People underestimate BPO jobs, but they teach real communication skills.” Another reaction read, “Handling angry customers is honestly a life skill.”
HT.com has reached out to the user for her comments, and the copy will be updated once her response is received.
(Disclaimer: This report is based on user-generated content from social media. HT.com has not independently verified the claims and does not endorse them.)
